Passing on handmade skills to create one-of-a-kind jewelry

“We focus on providing unique and high-quality handmade customized jewelry for every customer. From the design to the finished product, each piece unites the heart and creativity of our artisans, making each wear an unforgettable story.”

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Our Customization Process

Requirements communication (Day 1 – Day 2)

  1. buyers place an order and submit customization requirements, including product type, size, colour, pattern, text and other specific requirements, as well as the desired delivery time.
  2. Customer service personnel will communicate with buyers within 24 hours to confirm the accuracy and feasibility of the requirements. If necessary, we can provide some design suggestions and reference cases to help buyers improve their customization requirements.

Design Program (Day 3 – Day 5)

  1. The designer will make a preliminary design plan according to the buyer’s requirements within 48 hours and present it to the buyer in the form of pictures or sketches. 
  2. 48 hours after the buyer receives the design proposal, the buyer has 48 hours to make modifications. The designer will make timely adjustments and improvements according to the buyer’s feedback to ensure that the design meets the buyer’s expectations.

Order Confirmation (Day 6 – Day 7)

  1. When the buyer is satisfied with the design, the customer service staff confirms the order details with the buyer, including product specifications, quantity, price, delivery address, etc. The buyer pays for the order, and the customer service staff confirms the order details with the buyer.
  2. The buyer pays for the order, and the order formally takes effect.

Material Preparation (Day 8 – Day 10)

  1. According to the requirements of the order, the purchasing department prepares the required raw materials within 48 hours. Ensure that the quality and quantity of materials meet the production requirements. 
  2. inspect and pre-treat the raw materials, such as cleaning, cutting, polishing, etc., to prepare for the production process.

Production (Day 11 – Day 40)

  1. The artisan team starts handcrafting according to the design and order requirements. During the production process, strictly control the quality of each step to ensure the exquisite degree and durability of the product.
  2. Set up a production progress tracking mechanism to report production progress to buyers regularly, so that buyers can understand how the products are made.
(Production time of 1-30 days will be marked on the details page of each product If you have any questions, please contact customer service)

Quality Inspection (Day 40 – Day 43)

  1. Carry out a comprehensive quality inspection on the completed products, including appearance inspection, size measurement, function test, etc. Ensure that the products meet the quality standards and buyers’ customization requirements. 
  2. For unqualified products, rework or repair in time to ensure that each product meets high-quality standards.

Packing and shipping (Day 44 – Day 45)

  1. Pack the qualified products carefully, using environmentally friendly and safe packaging materials to ensure that the products are not damaged in the transportation process.
  2. Choose a reliable courier service provider, shipment within 48 hours, and provide the courier number to buyers, so that buyers can track logistics information.

After-sales service (Day 45 – Day 50)

  1. After the buyer receives the product, the customer service personnel will contact the buyer in time to confirm the receipt of the goods and ask about the buyer’s satisfaction with the product. 2.
  2. If the buyer has any problems or dissatisfaction with the product, provide timely after-sales service, including return, replacement, repair, etc., to ensure that the buyer’s rights and interests are protected.

Recently Completed Projects

Take a spin through some of our most recently completed designs.

Carolina’s Pendant

Taking a collection of small diamonds and one large pearl from this customer’s piece of family jewelry, we created a new fleur de lis-inspired pendant design around the stones.

Barry’s Ring

A lost design from 25 years ago is recreated, using the shape of round and marquise diamonds to create a nature-inspired vine look for this band.

Kevin’s Pendant

The birthstones of 4 family members – an emerald, amethyst, sapphire, and ruby – are bezel-set alongside a teardrop-inspired 14K white gold pendant.

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Meet the team

Our team of designers consists of several experienced master craftsmen who specialize in fusing traditional craftsmanship with modern aesthetics, and crafting each piece with a unique touch.

Li Anran

chief designer

Heritage and innovation are my design philosophy. I like to combine traditional Chinese elements, such as auspicious cloud patterns and jade ornaments, with modern materials and geometric designs to create handmade jewelry with a sense of the times.

Li Anran

chief designer

Heritage and innovation are my design philosophy. I like to combine traditional Chinese elements, such as auspicious cloud patterns and jade ornaments, with modern materials and geometric designs to create handmade jewelry with a sense of the times.

Li Anran

chief designer

Heritage and innovation are my design philosophy. I like to combine traditional Chinese elements, such as auspicious cloud patterns and jade ornaments, with modern materials and geometric designs to create handmade jewelry with a sense of the times.